U.S. Century Bank chose the NCR Digital Banking DI platform due to the system’s “consistent look and feel” throughout corporate and individual banking, in-depth corporate banking functionalities and smooth integration with partners.
“It’s imperative for banks to deliver a simple and convenient digital banking experience that meets the specific needs of the consumers and businesses within their community,” Douglas Brown, NCR senior vice president and general manager, digital banking, said in the announcement. “U.S. Century Bank knows what it takes to serve their customers in a digital-first world and we’re proud to be their partner on that journey.”
NCR’s capacity to offer Spanish-language support was among the primary reasons the bank tapped NCR. Andy Collazo, executive vice president and head of bank operations for U.S. Century Bank, said in the announcement that a sizable share of its client base speaks Spanish as their main language.
Collazo said the financial institution (FI) has seen a “notable” rise in digital users during the last many months.
“With NCR, we are gaining a digital-first platform that will ensure our customers get an easy, intuitive experience. And, because it’s a single platform, we expect to experience efficiencies on the backend,” Collazo said in the announcement.
The news comes as NCR Corporation reported in April as part of its financial results that revenue was up 3 percent and recurring revenue was up 9 percent between Q1 2020 and Q1 2021.
“Our first-quarter results represent a great start to the year with increased momentum in our shift to NCR-as-a-Service,” NCR Corporation President and Chief Executive Officer Michael Hayford said in an announcement at the time. “Our performance included strong recurring revenue growth, margin expansion and cash flow generation.”