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FinTech Pymnts

Visa, Access Bank Partner On SMB Cards In Nigeria

December 14, 2020 at 10:58PM

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Visa will be working with Access Bank on a new debit card for small- to medium-sized businesses (SMBs) in Nigeria, according to a Vanguard Media Limited report.

The intent is to foster a new level of transparency and efficiency for SMBs’ expense management, helping do away with mismanagement associated with the handling of cash, the report stated.

The new card will be designed to help SMBs, offering a higher spending limit in line with the companies’ spending patterns and working to provide them with access to discount services for logistic services and digital payment acceptance services, the report stated.

Some discounts for companies including Twitter Ads, Shopify, Microsoft Office 365, DocuSign, Regus office space, Udemy, and Dropbox will be made available in the future, according to the report. Access Bank will offer Google Ad credits for free for the first SMB entrepreneurs to sign up for a card.

Nigeria has a sizable environment of SMBs, the report stated, citing the 2020 PWC report on small businesses which found that SMBs contribute 48 percent of the national gross domestic product (GDP) and account for 96 percent of businesses and 84 percent of employment. A state of cash flow report found that 61 percent of SMB owners don’t know how much money their business is spending every month.

In separate news, the global pandemic has shaken up the long-held traditions of paying with cash in Nigeria, PYMNTS reported. That history held on for a long time because it was a known, trusted method of transacting, according to Jay Alabraba, co-founder of Nigerian payments platform Paga. A sizable chunk of its population is also unbanked or underbanked.

The pandemic, according to Alabraba, made physical transactions harder to deal with and created a surge in signups for digital options with Paga. He said the secret has been providing easy transactions for users, giving them simple ways to put money in and get it back out.

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FinTech Pymnts

The Nine Things We Know For Sure About The Post-Pandemic Consumer

November 03, 2020 at 10:45PM

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There’s no shortage of pain points to catalog from the past six months: A global pandemic, worldwide economic disruption, record-breaking unemployment, an invasion by murder hornets — the hits never seem to stop. But the running theme through all of the frustration that 2020 has created is uncertainty and the feeling that one never quite knows what’s going to happen next. That means being adequately prepared for things feels impossible.

While PYMNTS has yet to perfect our proprietary crystal-ball technology, we’ve been surveying thousands of U.S. consumers across demographics and geographies for months about how their lives have changed (or not) since the pandemic began. And we’ve asked them how they envision what their lives as consumers will be when the pandemic is over.

As it turns out, there’s quite a bit we already know today about who consumers will be tomorrow — and what they’ll be looking for next. Here are nine key takeaways from our surveys:

9. Getting Back To Normal Is Going To Require A Vaccine 

Consumers are mostly waiting for a COVID-19 vaccine before they get back to normal, according to PYMNTS/PayPal’s recently released survey data.

Some 38 percent report the primary thing they’ll need to see to get back to normal will be a vaccine’s wide availability. That compares with only 6 percent who said that an easing of government restrictions would be their primary cue to resume their old habits:

Table Description automatically generated 8. Digital Services Drive Commerce Decisions 

Consumers aren’t merely shopping more digitally, but are choosing where they’ll shop based on the digital offering available to them, PYMNTS’ early fall survey found.

One-third of U.S. consumers (some 70 million Americans in total) report that they’re “very” or “extremely” likely to select a merchant based on the availability of suitable digital, touchless offerings. And that number swells to more than two-thirds (69 percent) when adding those who said they were “somewhat “likely to do so:  Chart, bar chart Description automatically generated

7. Americans Are In This For The Long Haul 

PYMNTS’ consumer studies early on in the pandemic showed that Americans originally thought COVID-19 was going to be a relatively short experience. As of March, they expected on average that the crisis would last about five months (or until about August).

But as of September, that estimate had grown to 11 more months before things return to some version of normal. That takes things out to 2021’s second half:

 

6. Going Out Shopping Might Become A Thing Of The Past 

Going shopping as a dedicated activity is something consumers seem less and less likely to get back to doing, according to PYMNTS and Visa’s recently released How We Will Pay Study.

Many consumers are increasingly shopping using voice assistants while doing other activities. For example, consumers made 14 percent of voice-assisted purchases while doing the dishes, 12 percent while cleaning the house, 12 percent while watching TV and 11 percent while cooking meals.

Overall, the share of consumers making voice-activated purchases has risen to 13.8 percent from just 9.7 percent as recently as 2018:

5. Consumers Seriously Worry About Infecting Others (But Not Themselves)

Consumers are concerned with their health and have been since U.S. lockdowns first started up last spring, according to our initial consumer surveys.

However, that fear has consistently been more about fears of hurting other people’s health than their own. Some 71.1 percent of respondents reported early in the pandemic that they were worried about making their family or friends sick vs. 42.4 percent who expressed concerns they themselves might die.

And though those levels have shifted as time has passed (and vary based on demographic), fear of making others ill has consistently remained consumers’ leading concern: