BankingTech FinTech

[Discussion] My experience at the bank regarding a savings bond for my daughter

February 27, 2021 at 01:43AM

So I went to the bank to deposit a $100 savings bond for my daughter. I asked the associate if it had matured and he said "yes." I received a call a few weeks later and they said, sorry – instead of $100, your bond wasn't mature and it was only worth $55 and I'd have to repay $45 so the bank could balance their books. When I said that it wasn't my fault, the manager took a tone with me and said "I can't believe you don't realize it was a mistake and that you expect the bank to eat the charges." I got pissed and said it wasn't my fault, and words ensued. I couldn't believe she would talk to me that way, and would press me to let her debit my account.

I asked to speak with her boss, and was waiting on a call until she called back. She said a complaint was filed and she needed to debit the account. I said "fine" against my better judgement. So now she was able to balance her books (end of month) and I feel a little like "the check's in the mail." I don't know if I'll get a call to discuss the incident.

I'd like to call the corporate office and file a complaint. (1) I'd like to get the money back and (2) I want to make sure I share my experience. Customer service is not meant to be like that. And, I just opened a business account there! Pathetic! I'm getting anger and anger the more I type.

Anyway, has anyone here had any experience with something like this? I mean I went to the bank because I thought they would know. What are my options?

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BankingTech FinTech

[Discussion] How much taxes do we have to pay on a saving account

February 27, 2021 at 12:56AM

Hi, How do we know how much taxes we will pay on a saving account? I'm trying to see what is most profitable between an ok rate interest in a regular saving account and very low interest in a tfsa Thanks

submitted by /u/jennouch
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BankingTech FinTech

[Discussion] Zelle Failed Payment

February 27, 2021 at 12:02AM

Hello, I attempted to make a $150 Zelle payment to someone that I know today, and it is showing up in my activity tab as a failed payment. Just wanted to confirm if that means the hold for the $150 will eventually process as failed and return to my account balance? It didn't go to a different account, it is just deducted from my balance right now as pending due to me attempting to send money via Zelle.

submitted by /u/FesteringSpirit
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BankingTech FinTech

[Discussion] Is this considered an Adverse Action Notice?

February 26, 2021 at 11:36PM

I was denied over the phone during a checking account application and received this email

Thank you for your interest in a U.S. Bank account. Based on the information you provided, and on information we received from the reporting agency listed below, we are sorry that we’re unable to open the following account:

• Easy Checking

Your Rights

Our decision was based in whole or in part on information obtained in the report that was obtained from the consumer reporting agency listed below. The consumer reporting agency played no part in making the decision and is unable to supply specific reasons why the decision was made. However, under the Fair Credit Reporting Act, you have the right to:
1. Know what information is in your consumer report at this agency. You can get the information by contacting them directly with the information listed below.
2. Receive a free copy of your report from the same agency. You must request the report within 60 days after the date of this notice.
3. Dispute with the reporting agency any inaccurate or incomplete information. Look carefully at your report for errors.

SageStream, LLC
Attn: Customer Relations
P.O. Box 503793
San Diego, CA – 92150
Phone Number : 8883950277
Web Address :

Date Score Received: February 11, 2021

Your Score: 0752

Range of possible scores: 1 to 999.

Generally, lower scores are better.
Reasons that may have impacted your score:

• Insufficient credit history

• Lack of history at this phone

• Discrepancies in historical identity information

• Inquiries did not adversely affect the score

If you have any questions or need more information, please call us toll free at 800.720.2265 or visit a local U.S. Bank branch.

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BankingTech FinTech

[Discussion] What should I expect with an online assessment at Barclays?

February 26, 2021 at 09:04PM

Hello all,

I have been offered an online assessment for a job interview at Barclays.

Has anyone experienced an online assessment at Barclays? What can I expect?

submitted by /u/regal_legal7
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BankingTech FinTech

[Discussion] Check Deposit Withheld?

February 26, 2021 at 08:45PM

I'm hoping someone can provide some clarity on the rules here.

I took a small 401(k) loan to pay for some short-term expenses, with the intent to pay it all back within a few months. Servicer had trouble linking my bank, so they issued a check, which I promptly signed and deposited through my bank app.

They made $250 available to me immediately, and they made the rest of the funds available two days later (which is in line with the notice when I made the deposit, as well as the Deposit Account Agreement.) After I verified that all the funds were made available, I initiated the transactions I needed to make.

Later that day, my bank sent me a message telling me that my deposit was placed on an extended hold to verify funds. When I called to ask what's going on (specifically, why funds were made available and then taken away again) to receive an answer along the lines of "this is normal, it'll only take a few days at most". This was over a week ago. My transactions were all reversed.

I spoke to someone yesterday to ask if there was anything going on that I can help with, and he told me that there was not. I told him that my plan administrator said they have a hotline to validate checks, and I was told that it was of no use to them. He made clear that the bank has every right to hold the deposit indefinitely to verify funds. He the said that the system shows the funds becoming available today. Surprise! Nothing.

Ultimately, I just want to understand how common this is and if they're totally out of line or completely within their rights. I know there are rules regarding availability of funds, and I've never had to wait nearly this long for a deposit to go through, especially from an institutional account.

Thanks all for your insights.

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BankingTech FinTech

[Discussion] Had a wire bounce back to me that now shows in my account as “WIRE CANCELED BY FAS”. What does this mean?

February 26, 2021 at 08:14PM submitted by /u/330212702
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BankingTech FinTech

[Discussion] SunTrust Closed My Account and I Can’t Bank Anywhere! Need Some Advise!

February 26, 2021 at 07:26PM

Hi. I'm new to this Subreddit and was composing this post since I'm having trouble opening a bank account. I needed a bank account that's Zelle compatible since the people I rent a car from to do Uber owed me money for a wheel alignment and that's the only money transferring app they use; thus, I tried to open a SunTrust account despite being in NYC and I thought everything was going well. My initial deposits were accepted to open the checking, savings and Money Market accounts and I also was able to receive my reimbursement. However, I noticed my online banking account wasn't working and the phone reps told me that my account was closed due to fraud but they didn't provide additional details. They told me that I could come into a branch to open another account but I think the nearest branch from me may be in the DMV area and I wouldn't wanna risk driving all the way down there just for the same thing to happen. I'll try to reach out to them again since the call dropped upon asking them if there was another way around it but I think this may be taking place due to two situations, my ex-girlfriend was using my old checking accounts to kite checks from KeyBank along with Citizens Bank and it triggered the Chexsystems back in 2018-19'ish. And then about 5 years ago my mom had told me to come over since there was a check mailed out to me and she thought it was from my HMO, Affinity Healthcare when I was on Medicaid but the check actually said Affinity Federal Credit Union. I foolishly deposited this check in my TD Bank account but then they told me that this was a fraudulent check, unbeknownst to me and that account was closed as well.

I just want to know:

  1. What can I do in regards to SunTrust because I was looking forward to banking with them especially for their Zelle Pay?
  2. What can I do to rectify that fraud situation that I think keeps popping up from Chexsystems since this is preventing me from opening anything with a bank and even some credit unions sadly?

P.S. Thank you always in advance for taking time out to read this and for any input. Also, Zelle won't let me use their external app and I keep getting a C-201 error code whenever I enter my number.

TDLR: I needed a bank that has Zelle; SunTrust has it but they closed my new account due to fraud but I didn't do any fraud. What should I do?

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BankingTech FinTech


February 26, 2021 at 06:02PM

They done me dirty. Last year I was late on 1 mortgage payment in 16 yrs due to job loss. They reported to credit agencies. Screwed up my perfect credit score which took me 25 yrs to build. Pleaded with them but they couldn't give a fuck about small guy. They even prey on 93 year old , check this latest report,

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BankingTech FinTech

[Discussion] auto pay cc

February 26, 2021 at 03:49PM

what are all options where money can be put to auto pay credit card?

submitted by /u/gooddiscussions
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