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[Discussion] Family member only has a debit card but does not have any paper bank account records

January 01, 2021 at 09:22PM

I found out that an elderly family member only has their debit card. But does not have any bank account records anymore. They do not know their bank account number. It is not written down anywhere. They do not receive paper bank statements. They do not do online banking. There are no checks. They still go to a bank teller to withdraw money.

Just for reassurance and record keeping, I’m helping them get a copy of their full bank account information. What do we need to bring to the local branch to get this information? Is their state ID and their social security number enough for verification? Can the banker help provide the full account number along with setting up paper bank statements again?

submitted by /u/Heytherestairs
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