As we reported earlier in June, while telemedicine use rose from an average of 529,000 visits per month to more than 12 million at its pandemic peak, demand for telemedicine visits has recently waned to around 8.8 million per month. So, there’s that to think about.
Then there’s the PYMNTS Provider Ranking of Telemedicine Apps, which follows the macro trends in video medicine — like investments in and around the space by mammoth players including (but not limited to) Amazon and Walmart — which prove its overall health as a sector.
So as not to leave you in suspense, there’s meaningful movement in the latest ranking.
This won’t hurt a bit … unless your app didn’t rank. But don’t fret. That can change in a snap.
The Top 5
Big changes right off the bat as the MyTeleMed app rises through the ranking to land at No. 1 for the first time. We tell all new number ones that our Penthouse Suite is made of actual pure gold (even the TV remote), but they’re always astonished anyway. Welcome to the top.
Dethroned for the moment but surely primed for future movement is Teladoc at No. 2.
Finishing out this Top 5 by breaking last month’s tie is BetterHelp: Online Counseling & Therapy, sticking at No. 5 with its web, text and smartphone-based offering.
The Top 10
Even small changes in the Top 5 often have a noticeable cascading effect, as we see in the latest edition of the Provider Ranking of Telemedicine Apps.
Dropping one chart position to No. 6 is the Vsee Clinic For Patient app.
That drives MDLIVE to No. 7 — yet staying within stethoscope range of a Top 5 slot.
Taking No. 8 in this new ranking is Canada’s Maple — 24/7 Online Doctors, a drop of one spot.
Still sticking to the Top 10 like a caring family physician is the InTouch Patient app coming in at No. 9 in this cycle, and also falling one chart position from last month.
Our advice? Download two telemedicine apps and videocall us in the morning.