Elan Financial Services, which is an agent credit card issuer that works with credit union (CU) partners, and Desert Financial Credit Union have lengthened their long-term collaboration, according to a Monday (June 21) announcement emailed to PYMNTS.
“Through our partnership, we have been able to support initiatives that benefit the community and provide Desert Financial Credit Union members [with] innovative credit card products,” John Owens, general manager for Elan Financial Services, said in the announcement. “For 50 years, Elan has been a leader in the payments space through strong partnerships like this one.”
Desert Financial Credit Union members are provided credit card options to satisfy their requirements with “competitive rates and rewards programs” by the way of the partnership, according to the announcement. Customers can finish credit card applications in person, digitally or by phone with the CU’s workforce.
“Working with Elan adds value to our members’ financial wellness with credit card solutions, but also, to our mission to share success with local communities,” Ron Amstutz, executive vice president of Desert Financial, said in the announcement.
Desert Financial has $7 billion in assets, 47 branches and more than 350,000 members, according to the announcement.
Telhio Credit Union experienced a significant expansion in its credit card program after the start of the collaboration in 2006. It attributes the effort’s success over the long term to the “open and continual communication” with its set Elan representative.
“Operationally, Elan has proven to be an extension of our internal team,” Telhio Credit Union Senior Vice President of Member Services and Chief Retail Officer Karen Daniels said in an April announcement. “They handle member concerns or questions efficiently and effectively, they are constantly monitoring and responding to trends in the marketplace and they make it simple and easy for current and new members to apply.”